rezimob Open @rezimob_proxy_bot

Terms of Service

These terms cover the Rezimob Telegram bot (@rezimob_proxy_bot), the website rezimob.com and the proxy service sold through them. They include our Acceptable Use Policy, Refund Policy and Privacy Notice.

Contents

1. Who we are and how you accept

The service is provided by Rezimob (rezimob.com) ("Rezimob", "we"). You accept these terms when you tap "I accept" in the bot before your first purchase. If you don't agree, don't use the service.

You must be at least 18 years old and legally able to enter into this agreement. If you use the service for a company, you confirm you may bind it.

We resell access to a third-party proxy network. Availability and some restrictions depend on that network, but this doesn't reduce our obligations to you.

2. The service

  • We sell residential and mobile proxy traffic, measured in gigabytes (GB). 1 GB = 1,073,741,824 bytes. Traffic in both directions (upload and download) through our proxies counts towards your balance.
  • Your traffic balance is valid for 12 months from your last purchase of that product. Each new purchase extends the whole balance of that product for another 12 months. Traffic still unused at the end of that period expires and can't be used or refunded. We will remind you in the bot before your balance expires. See also sections 6, 8 and 9.
  • For each product (residential, mobile) you get one proxy account with its own balance. Purchases add GB to it. You can generate as many proxy sessions as you need and use them in parallel, within fair use of the network; all of them draw from that product's balance.
  • Sessions can be sticky (the same exit IP for up to the time you select: 10, 30 or 60 minutes) or rotating (the exit IP may change with each connection). A sticky session may end earlier if the device behind it goes offline. Distinct IPs are not guaranteed.
  • Exit IPs belong to real home and mobile connections that change constantly. Coverage is around 200 countries and varies over time. We don't guarantee a particular IP, location accuracy, speed or uptime, or that a given website will accept proxy traffic.
  • To prevent abuse, some websites and categories (for example banking and payment services, government websites and some news sites) are blocked on the network. The list can change without notice.
  • Usage is measured by our network provider. These records are our starting point for billing. If you think usage was counted wrongly, tell support; we will investigate and correct proven errors.

3. Prices and payment

  • Prices are in US dollars and shown in the bot before you pay. Larger amounts may cost less per GB.
  • You pay in cryptocurrency through Crypto Pay (@CryptoBot); its own terms also apply to the payment. The invoice shows the amount to pay and how long it is valid (normally 60 minutes).
  • Traffic is usually added within a minute after the payment is confirmed. If our network is temporarily out of stock, delivery is delayed and happens automatically as soon as possible. Don't pay again for the same order.
  • We may change prices at any time. Changes never affect traffic you have already paid for.
  • You are responsible for network fees and taxes on your side.

4. Your account and credentials

  • Your account is your Telegram account. We don't run a separate registration and don't routinely check identity, but we may ask for information when investigating abuse or when the law requires it.
  • Keep your proxy login private: anyone who has it can use your balance. Traffic used with your login counts as yours. If you think your login has leaked, contact support at once.
  • Keep access to your Telegram account. We can only help with a lost account if you can prove it was yours.
  • You may not resell the service or give access to it to third parties as your own product without our written permission.

5. Acceptable Use Policy

You must use the service lawfully and respect the rules of the websites you access. You must not use it, or let others use it, to:

  • commit or support fraud, including carding, payment or chargeback fraud, phishing, fake stores, account takeover or credential stuffing;
  • gain unauthorised access to any system or data, scan for vulnerabilities without permission, or bypass security or access controls you are not entitled to bypass;
  • send spam or other unsolicited bulk messages, or commit click or ad fraud;
  • distribute malware, operate botnets or command-and-control servers, or launch denial-of-service attacks or other floods;
  • access, store or share child sexual abuse material, or harass, threaten or dox anyone;
  • collect or process personal data unlawfully, including sensitive data without a legal basis;
  • infringe copyright, trademarks or other rights, or distribute stolen data or content;
  • break sanctions or export-control laws;
  • attack or overload the proxy network, try to identify the people or devices behind it, or otherwise interfere with the service.

You alone are responsible for how you use the service and for checking that your use is legal where you and your targets are. To detect and stop abuse we and our network provider may review connection metadata, block targets, limit traffic and report illegal activity to the authorities. Anyone can report abuse to @rezimob_proxy_bot.

6. Refund Policy

Crypto payments can't be reversed by the sender, but we can send a separate refund. Except where mandatory law or this policy says otherwise:

  • Delivered traffic is non-refundable, whether used or not. You can use it within its validity period (section 2).
  • Paid but not delivered: if traffic for a paid order isn't added within 72 hours, you can ask for a full refund instead of waiting.
  • Double payments: if you pay the same order twice, we refund the extra payment, or add the matching traffic if you ask us to.
  • Our fault: if traffic was used up because of a fault on our side, we add the lost GB back to your balance.
  • Blocked websites: a website that rejects proxy traffic, or a target that is blocked on the network (section 2), is not a fault of the service and is not a reason for a refund. Test with a small amount first.
  • How refunds are paid: we return the crypto amount we actually received for that payment (or the matching share for a partial refund) through @CryptoBot to the Telegram account that paid, or by another route we agree with you. We pay the transfer fees. We process approved refunds within 14 days.
  • How to ask: write to @rezimob_proxy_bot with your order number (shown in the bot under Orders). We may investigate suspected fraud before deciding; suspicion alone doesn't cancel a refund you are entitled to.
  • Consumers' right of withdrawal: by accepting these terms and paying, you ask us to deliver your traffic immediately after payment. Where the law gives you a right of withdrawal, you acknowledge that you lose it once the traffic has been delivered to your balance.

Nothing in this policy limits rights you have under mandatory consumer law, including remedies for a service that isn't delivered or isn't as described.

7. Privacy Notice

  • Controller: Rezimob (rezimob.com). Privacy contact: @rezimob_proxy_bot.
  • What we process: your Telegram user ID, username and language; your orders, invoices and payments (amount, currency, time, status); your traffic balance; your last proxy settings (product, country, format, session type); and messages you send to support.
  • What we don't see: proxy traffic goes directly through our network provider and never passes through our servers, so we don't see its content. The network provider may record connection metadata (such as times, data volumes and target hosts) for billing and abuse prevention.
  • Why, and on what legal basis: to provide the service and take payments (performance of our contract with you); to keep accounting and tax records (legal obligation); and to prevent fraud and abuse and secure the service (our legitimate interests).
  • Who receives it: Crypto Pay (payments), our proxy network provider (to deliver the service), our hosting provider (Railway), Telegram (which carries all bot messages), and authorities when the law requires it. Some of them process data outside your country; where required, we rely on appropriate safeguards. We don't sell your data.
  • How long: account and balance data while you have an account; payment and order records for as long as accounting and tax law requires; abuse-related records for as long as needed to investigate and defend claims.
  • Your rights: depending on your location, you can ask for access to, correction, deletion or a copy of your data, object to or restrict processing, and complain to your data-protection authority. Write to @rezimob_proxy_bot. If you ask us to delete your account while you still have traffic, we will ask whether you want to use it first or receive a refund of the unused part at the price you paid.
  • The website rezimob.com sets no cookies and uses no tracking.

8. Suspension and termination

  • We may suspend access when reasonably necessary to investigate abuse, comply with the law or protect the network. Where the law allows, we will tell you why and you can challenge the decision by writing to @rezimob_proxy_bot.
  • We may close your account for a serious or repeated breach of these terms. If we do, we refund the unused, unexpired balance at the price you paid, unless keeping it is lawful and justified (for example in cases of fraud or sanctions breaches).
  • You can stop using the service at any time.

9. Changes to or end of the service

  • We may improve, change or remove features. We will give at least 30 days' notice in the bot of changes that materially reduce what you paid for, where practicable. Changes never reduce traffic you already bought; if a change materially impairs it, you can ask for a refund of the unused part.
  • If we discontinue a product, we will announce it in the bot at least 30 days in advance where practicable and refund its unused, unexpired balance at the price you paid. You don't have to use it up first.
  • If our network provider stops service suddenly for reasons beyond our control, we may have to stop the service without notice. We will still refund unused, unexpired balances at the price you paid as soon as we reasonably can.

10. Warranty and liability

  • The service is provided "as is" and "as available". To the extent the law allows, we give no warranties about availability, speed, IP quality or fitness for a particular purpose.
  • We are not liable for indirect or consequential losses, including lost profits, blocked or banned accounts, or lost data.
  • For business customers, our total liability for all claims is limited to the greater of the amounts paid to us in the 12 months before the claim and the purchase value of your unused traffic. This limit doesn't apply to refunds you are owed.
  • If you are a consumer, you keep all rights that mandatory law gives you. Nothing in these terms limits liability that can't be limited by law.
  • Business customers will compensate us for reasonable, evidenced losses and costs from third-party claims caused by their unlawful use of the service or breach of these terms.

11. Sanctions and restricted use

You confirm that you are not on a sanctions list and are not acting for anyone who is. You must not use the service where supplying it to you, or your intended use, would breach sanctions or export controls that apply to us or to the transaction. We may block access from locations or to targets where providing the service would be unlawful.

12. Changes to these terms

We may update these terms. The current version is always at rezimob.com/terms, with its effective date. We will announce important changes in the bot before they take effect. If you keep using the service after a change takes effect, you accept the new terms; if you don't, stop using the service and ask for a refund of any unused traffic under section 9.

13. Law, disputes and language

  • We will first try to resolve any dispute through support. If you are a consumer, you keep the protection of the mandatory laws and courts of the country where you live.
  • If a provision is invalid, the rest of the terms still apply.
  • These terms are available in English, Russian and Ukrainian. If the versions differ, the English version prevails, unless mandatory law requires otherwise.

14. Contact

Support and refunds: @rezimob_proxy_bot in Telegram.